Regulatory Support
We Support Organisations with Compliance or Safety Incidents and Enforceable Undertakings
Navigate Regulatory Engagement With Structure And Confidence.
Regulatory engagement can be complex, time-sensitive and high-stakes. Whether your organisation is preparing for an inspection, responding to a compliance notice, managing regulator correspondence or working through an enforceable undertaking, it is important to have a clear, practical and evidence-based approach.
Integris Group Services helps organisations respond to regulatory matters with structure, discipline and confidence. We support clients to understand what is required, identify gaps, coordinate evidence, develop practical action plans and embed improvements that strengthen compliance and safety performance.
Our role is to support your organisation with practical compliance, safety and assurance expertise. We work alongside your internal team and, where required, your legal advisors to help translate regulatory requirements into clear actions, evidence and sustainable improvements.
Benefits from this Service
The use of Regulatory Support directly impacts your organisation through the following ways:
We help you understand the practical work required to respond to regulatory expectations, notices, findings or commitments.
We support the collation, review and organisation of evidence so your response is clear, structured and defensible.
We help coordinate the work required to respond to regulators while keeping your organisation focused on safe and effective operations.
We help translate findings, risks or regulatory commitments into actions that are achievable, measurable and aligned to your operating environment.
We help strengthen the systems, controls and behaviours that sit behind the regulatory issue, not just the immediate response.
We help your team, leaders, board and stakeholders understand what has been done, what remains outstanding and how improvement is being sustained.
Ready To Make An Impact?
If you're interested in support to strengthen capability, improve performance and deliver practical outcomes through expert, partner-led support, book in a meeting with us.
We work with organisations to bring structure, clarity and momentum to complex challenges, helping teams build confidence and achieve sustainable results.
Our Regulatory Support Services
Regulator Engagement Preparation
Prepare your organisation for regulatory inspections, audits, meetings, reviews or requests for information.
We can help you:
- Clarify the purpose and scope of the engagement.
- Identify likely evidence requirements.
- Prepare briefing materials and supporting documentation.
- Review relevant policies, procedures, registers and records.
- Support internal readiness before regulator contact.
- Help leaders and accountable personnel understand their role in the process.
Compliance Notice And Finding Response
When a regulator identifies concerns, your response needs to be structured, timely and supported by evidence.
We can help you:
- Review notices, findings or improvement requirements.
- Map issues to relevant processes, controls and obligations.
- Identify root causes and contributing factors.
- Develop corrective action plans.
- Coordinate evidence and progress reporting.
- Support practical implementation of agreed improvements.
Enforceable Undertaking Support
Enforceable undertakings require careful planning, governance, evidence and implementation discipline.
Integris Group Services can support your organisation to plan, manage and evidence the work required under an enforceable undertaking, while working alongside your legal advisors where legal interpretation or representation is required.
We can help you:
- Translate undertaking commitments into a practical implementation plan.
- Establish governance, responsibilities and reporting rhythms.
- Develop evidence registers and progress tracking mechanisms.
- Support consultation, communication and capability-building activities.
- Coordinate improvement initiatives linked to the undertaking.
- Prepare internal reporting for leaders, boards or committees.
- Support handover so improvements are embedded beyond the undertaking period.
Regulatory Remediation Planning
Regulatory findings often point to deeper systems, process, control or culture issues. We help organisations move from reactive response to structured improvement.
We can help you:
- Identify systemic gaps.
- Prioritise actions based on risk and urgency.
- Develop a remediation roadmap.
- Align remediation work to safety, compliance and governance systems.
- Establish ownership, milestones and reporting.
- Monitor progress and verify completion.
Evidence, Assurance And Progress Reporting
Regulatory support often depends on being able to show what has changed, what evidence exists and how improvement is being sustained.
We can help you:
- Build evidence packs.
- Develop action trackers and reporting dashboards.
- Prepare board, executive or committee updates.
- Review closure evidence.
- Support internal assurance over completed actions.
- Identify remaining risks or open items before final reporting.
Success Stories
Our Unique Approach
Integris Group Services follows a structured and adaptable approach to Business Systems & Assurance.
DEFINE REQUIREMENTS
We clarify the regulatory issue, required response, relevant obligations, stakeholder expectations and timeframes.
IDENTIFY GAPS
We assess current evidence, systems, controls, documentation and actions to identify what needs to be addressed.
DEVELOP A PLAN
We develop a practical response or remediation plan that defines actions, owners, milestones, governance and reporting requirements.
DELIVER
We support the implementation of agreed actions, including documentation, consultation, evidence collation, process improvement and reporting.
VERIFY
We review progress, test evidence and confirm whether actions are practical, complete and ready to be communicated or closed.
HANDOVER
We help embed improvements into your organisation so that systems, controls and responsibilities continue beyond the immediate regulatory response.
Move Forward With Confidence
Whether you are strengthening governance, improving delivery, uplifting capability or responding to change, Integris Group Services can help. Our partner-led approach provides practical support, clear structure and measurable outcomes tailored to your organisation’s needs.
Access our Capability Statement and Pricing Guide.
Leading the Team
Stephanie Werner
As Founding Partner, Stephanie brings deep experience in Quality Assurance, Business Improvement, ISO Certification, QA Management, Processes and Management Systems. Her work focuses on helping organisations structure their work, strengthen systems and achieve practical objectives.
Through Regulatory Support, Stephanie helps organisations clarify requirements, understand gaps, structure practical responses and embed improvements into business systems and ways of working.
We would love to hear from you
Find out how we can support you and your team.
Frequently Asked Questions
What Is Regulatory Support?
Regulatory Support helps organisations prepare for, respond to and manage engagement with regulators. It can include support with inspections, audits, notices, findings, evidence preparation, remediation planning and enforceable undertakings.
When Should An Organisation Seek Regulatory Support?
An organisation should consider Regulatory Support when it is preparing for regulator engagement, responding to findings, managing a compliance issue, coordinating corrective actions or needing to demonstrate improvement through evidence.
Can Integris Group Services Help With Enforceable Undertakings?
Yes. Integris Group Services can support the planning, governance, implementation, reporting and evidence management required for enforceable undertakings. Where legal interpretation or legal representation is required, we work alongside your legal advisors.
Is Regulatory Support The Same As Legal Advice?
No. Regulatory Support is practical compliance, safety, governance and implementation support. It does not replace legal advice. Where legal advice is required, we support your organisation in collaboration with qualified legal advisors.
How Does Regulatory Support Connect To Compliance And Safety Management?
Regulatory Support often identifies gaps in compliance systems, safety management, documentation, controls, training or assurance. We help organisations respond to the immediate issue while strengthening the systems that reduce the risk of recurrence.
What Outcomes Can Regulatory Support Help Deliver?
Regulatory Support can help organisations create clearer action plans, stronger evidence, better governance, improved controls, more confident reporting and sustainable improvements in compliance and safety performance.
Contact Us
We would love to connect.
Based in Melbourne’s CBD, our management consulting team currently travel across Australia and New Zealand to support our clients. We also provide consulting & advisory through any online channels you are using in your business.
We would love to hear from you to find out how we can support you and your team.
530 Little Collins Street, Melbourne Victoria 3000, Australia