Management of Change
Control Operational Change Before It Creates Risk.
Change is constant in every organisation. Processes change, systems change, roles change, equipment changes, policies change and ways of working evolve. Without a structured way to assess and control those changes, organisations can unintentionally introduce new risks, create confusion, disrupt operations or weaken compliance.
Integris Group Services helps organisations establish practical Management Of Change processes that provide structure, accountability and assurance over operational, procedural, system and workplace changes.
We support clients to define when change needs to be assessed, how risks should be reviewed, who needs to approve the change, how implementation should be managed and how the organisation confirms the change has been safely and effectively embedded.
Benefits from this Service
The use of Management of Change directly impacts your organisation through the following ways:
Create a clear process for assessing, approving, implementing and verifying changes before they affect operations.
Identify potential impacts, hazards, dependencies and control requirements before a change is introduced.
Define who initiates, reviews, approves, implements and verifies changes across the organisation.
Maintain evidence that changes have been considered, risk assessed, approved and implemented in a controlled way.
Ensure affected teams understand what is changing, why it matters and what they need to do differently.
Reduce informal workarounds by creating a repeatable process for managing operational, procedural, system or workplace changes.
Ready To Make An Impact?
If you're interested in support to strengthen capability, improve performance and deliver practical outcomes through expert, partner-led support, book in a meeting with us.
We work with organisations to bring structure, clarity and momentum to complex challenges, helping teams build confidence and achieve sustainable results.
Our Management of Change Services
Management Of Change Process Design
We help organisations define a practical process for managing operational and business changes.
This can include
- Defining what types of change require formal assessment.
- Establishing change categories and thresholds.
- Designing change request and approval workflows.
- Clarifying roles, responsibilities and decision rights.
- Defining required evidence and documentation.
- Aligning the process to existing governance, safety and compliance systems.
- Creating practical templates, forms and guidance.
Change Risk Assessment
We help organisations assess the risks and impacts associated with proposed changes.
This can include:
- Identifying operational, safety, compliance and business impacts.
- Assessing affected people, processes, systems and controls.
- Identifying hazards, dependencies and unintended consequences.
- Reviewing whether existing controls remain effective.
- Defining additional controls or mitigations required.
- Supporting consultation with relevant stakeholders.
- Documenting the rationale for approval or escalation.
Change Approval And Governance
A Management Of Change process needs clear approval pathways so decisions are made at the right level.
This can include:
- Defining approval authorities.
- Establishing review and escalation pathways.
- Aligning approvals to risk level and change type.
- Clarifying committee, leadership or specialist review requirements.
- Creating approval criteria and decision records.
- Supporting governance reporting over change activity.
Implementation Planning
We help organisations plan how approved changes will be introduced and embedded.
This can include:
- Implementation planning.
- Communication requirements.
- Training and induction needs.
- Documentation updates.
- System, process or procedure updates.
- Transitional controls.
- Go-live or implementation readiness checks.
- Stakeholder and workforce consultation.
Verification And Close-Out
Management Of Change should confirm that the change has been implemented as intended.
This can include:
- Post-implementation checks.
- Verification of controls.
- Evidence collection.
- Confirmation that documents, systems and training have been updated.
- Review of early issues or unintended impacts.
- Close-out reporting.
- Lessons learned and improvement actions.
Management Of Change Uplift
We support organisations to improve existing change control arrangements where the current process is inconsistent, unclear or not being followed.
This can include:
- Reviewing current Management Of Change practices.
- Identifying gaps in forms, workflows, governance or evidence.
- Improving usability and adoption.
- Aligning MoC with safety, compliance, assurance or business systems.
- Developing simplified guidance.
- Supporting rollout and team education.
Success Stories
Our Unique Approach
Integris Group Services follows a structured and adaptable approach to Management of Change
DEFINE REQUIREMENTS
We clarify the purpose of the Management Of Change process, the types of change it needs to control, the risk context, affected stakeholders and the governance requirements that need to be supported.
IDENTIFY INITIATIVES
We assess current change practices, existing controls, documentation, approval pathways, risk assessment methods and implementation gaps.
DEVELOP STRATEGY AND PLAN
We design a practical Management Of Change process, including workflows, responsibilities, templates, approval requirements, communication needs and verification points.
IMPLEMENT
We support rollout of the Management Of Change process, including documentation, stakeholder communication, training materials, change registers and supporting guidance.
MONITOR AND EVALUATE
We help establish monitoring, reporting and review processes to understand whether changes are being assessed, approved, implemented and verified consistently.
CONTINUAL IMPROVEMENT
We help refine the Management Of Change process based on feedback, incidents, audit findings, implementation lessons and evolving operational needs.
Move Forward With Confidence
Whether you are strengthening governance, improving delivery, uplifting capability or responding to change, Integris Group Services can help. Our partner-led approach provides practical support, clear structure and measurable outcomes tailored to your organisation’s needs.
Access our Capability Statement and Pricing Guide.
Leading the Team
Stephanie Werner
As Founding Partner at Integris Group Services, Stephanie brings deep experience in quality assurance, business improvement, ISO certification, QA management, processes and management systems.
Stephanie supports organisations to strengthen the systems, processes and controls that enable consistent and safe ways of working. Her approach is practical, hands-on and focused on ensuring that change processes are clear, usable and embedded into day-to-day operations.
Through Management Of Change, Stephanie helps organisations define structured processes for assessing, approving, implementing and verifying change so operational, compliance and safety risks are managed with confidence.
Leading the Team
Thomas Werner
As Managing Partner at Integris Group Services, Thomas brings a strategic and operational consulting lens to transformation, process improvement, operating model design and practical business change.
Thomas supports organisations to understand how change affects people, processes, governance, resources and systems. His approach is structured, consultative and outcomes-focused, helping clients design change control arrangements that are practical, proportionate and aligned to operational reality.
Through Management Of Change, Thomas helps organisations connect change control with process improvement, implementation planning and sustainable ways of working.
We would love to hear from you
Find out how we can support you and your team.
Frequently Asked Questions
What Is Management Of Change?
Management Of Change is a structured process for assessing, approving, implementing and verifying changes before they are introduced into an organisation. It helps ensure changes are understood, risks are assessed and controls are in place.
How Is Management Of Change Different From Change Management?
Management Of Change focuses on controlling operational, technical, procedural, system or workplace changes through risk assessment, approval and verification. Change Management focuses on helping people understand, adopt and sustain new ways of working.
When Should A Management Of Change Process Be Used?
A Management Of Change process should be used when a proposed change may affect safety, compliance, operations, systems, roles, processes, equipment, documentation, service delivery or controls.
What Types Of Change Can Management Of Change Cover?
It can cover changes to processes, systems, equipment, facilities, roles, procedures, suppliers, service delivery models, operating environments, controls or other business-critical arrangements.
Why Is Management Of Change Important?
Without a structured process, changes can be introduced informally or inconsistently, creating operational risk, safety issues, compliance gaps, confusion or unintended impacts.
What Outputs Can Integris Group Services Provide?
Outputs may include a Management Of Change framework, process map, change request template, risk assessment tool, approval workflow, change register, implementation checklist, verification checklist and supporting guidance.
Can Management Of Change Support Safety And Compliance?
Yes. Management Of Change is often important in safety and compliance contexts because it helps organisations assess whether changes could affect hazards, controls, obligations, procedures or assurance requirements.
How Do You Make Management Of Change Practical?
We design processes that are proportionate to the organisation’s risk profile and operating environment. The aim is to create enough structure to manage risk without making the process so heavy that teams avoid using it.
Contact Us
We would love to connect.
Based in Melbourne’s CBD, our management consulting team currently travel across Australia and New Zealand to support our clients. We also provide consulting & advisory through any online channels you are using in your business.
We would love to hear from you to find out how we can support you and your team.
530 Little Collins Street, Melbourne Victoria 3000, Australia