Policy and Procedure Development
Set clear expectations and process for your team with support from Integris Group Services
Create clear policies and procedures that support compliance, accountability and day-to-day operations.
Policies and procedures should do more than sit in a document register. They should help people understand what is expected, how work should be performed, who is responsible for key decisions and how the organisation meets its governance, compliance and operational obligations.
At Integris Group Services, we develop and review policies, procedures and supporting documentation that are practical, clear and aligned with how your organisation actually operates.
Our approach focuses on creating documentation that supports decision-making, reduces ambiguity, improves consistency and strengthens organisational assurance.
We work with your team to understand the current state, identify gaps or duplication, clarify requirements and develop fit-for-purpose documentation that can be implemented, maintained and improved over time.
Benefits from this Service
The use of our Policy and Procedure Development services can support your organisation in the following ways:
Well-structured policies and procedures help leaders, teams and stakeholders understand what is required, who is responsible and how work should be performed.
Practical documentation helps translate legislative, regulatory, contractual, funder or internal requirements into usable processes and controls.
Clear policies, procedures and systems of work reduce variation, duplication and reliance on individual knowledge.
We help develop documentation that is practical, comprehensive and tailored to your organisation, rather than generic content that is difficult to apply.
We work with relevant stakeholders to ensure documentation reflects operational reality and supports adoption.
We can assess existing policies and procedures against organisational needs, obligations and good-practice expectations, then provide a prioritised pathway for improvement.
We rapidly review and assess your policy and procedure environment to identify gaps, overlaps, inconsistencies and unintended consequences, then provide practical recommendations that help your organisation strengthen documentation, compliance and implementation.
Ready To Make An Impact?
If you're interested in support to strengthen governance, improve organisational performance and deliver practical outcomes through expert, partner-led NFP consulting, book in a meeting with us.
We work with not-for-profit organisations to bring structure, clarity and momentum to complex challenges, helping boards, executives and teams build confidence and achieve sustainable results.
Critical Services in Policy and Procedure Development
Developing Policies Tailored to Your Organisation
We develop policies that reflect your organisation’s context, obligations, values, risk profile and ways of working.
Creating Practical Procedures and Systems of Work
We help translate policy intent into clear procedures, work instructions, forms, registers and supporting documents that guide day-to-day activity.
Conducting Policy and Procedure Reviews
We review existing documentation to identify gaps, duplication, outdated content, unclear responsibilities and opportunities for improvement.
Supporting Implementation and Adoption
We support rollout through practical guidance, stakeholder engagement, communication support and implementation planning.
Supporting Evolving Documentation Needs
As organisations grow, change or respond to new obligations, we help refine documentation so it remains relevant, usable and aligned to operational needs.
Success Stories
Our Unique Approach
DEFINE REQUIREMENTS
We identify the governance, compliance, operational, workforce or documentation requirements your systems, frameworks, policies and procedures need to support.
IDENTIFY INITIATIVES
We assess current governance and compliance arrangements, systems, risks, reporting structures and operational practices to identify strengths, gaps and improvement opportunities.
DEVELOP STRATEGY & PLAN
We create a practical roadmap that defines priorities, actions, responsibilities, timeframes and the systems, policies, procedures, workflows or frameworks required to support implementation.
IMPLEMENT
We support the development, review and rollout of governance frameworks, policies, procedures, risk controls, reporting, mechanisms and operating systems so they are embedded into your organisation.
MONITOR & EVALUATE
We establish practical review, reporting and assurance to assess whether governance, compliance and operational systems are working as intended.
CONTINUAL IMPROVEMENT
We help your organisation refine systems and governance arrangements in response to feedback, audit findings, workforce insights, funding requirements and changing regulatory expectations.
Move Forward With Confidence
Whether you are strengthening board governance, improving compliance, reviewing operations, managing psychosocial risk or preparing for funding opportunities, Integris Group Services can help.
Access our Capability Statement and Pricing Guide.
Leading the Team
Stephanie Werner
As Founding Partner, Stephanie has over fifteen years’ experience in governance, risk and compliance across rail, traction, transport and logistics, education and manufacturing industries, plus time spent in public service.
Stephanie’s approach is hands-on, practical and grounded in the development of policies, procedures, management systems and operational documentation that organisations can actually use.
She works with clients to ensure documentation is tailored, effective, practical and action-based. Her experience in business assurance, compliance, quality management, systems of work and continual improvement makes her well placed to support organisations seeking to strengthen their policy and procedure frameworks.
We would love to hear from you
Find out how we can support you and your team.
Frequently Asked Questions
What is policy and procedure development?
Policy and procedure development is the process of creating clear, practical documentation that explains what an organisation expects, how work should be performed and who is responsible for key actions or decisions.
Why are policies and procedures important for an organisation?
Policies and procedures help organisations improve consistency, support compliance, clarify responsibilities, reduce ambiguity and provide evidence that expectations and obligations are being managed.
How often should policies and procedures be reviewed?
Policies and procedures should be reviewed regularly and whenever there are changes to legislation, regulation, contracts, organisational structure, systems, risks or ways of working.
Can Integris Group Services develop policies tailored to our organisation?
Yes. Integris Group Services develops policies and procedures that reflect your organisation’s context, obligations, risk profile, operating environment and practical needs.
What types of policies and procedures can be developed or reviewed?
We can support governance policies, operational procedures, compliance documentation, systems of work, management system documents, forms, registers, templates, work instructions and supporting guidance.
How does policy and procedure development support compliance?
Policy and procedure development helps translate obligations into practical responsibilities, controls and actions that can be understood, implemented and reviewed.
Do you support policy gap analysis and framework reviews?
Yes. We can review your existing policy and procedure framework to identify gaps, duplication, outdated content, unclear responsibilities and improvement priorities.
Can you support policy implementation and change management?
Yes. We can support rollout through stakeholder engagement, communication, training materials, implementation planning and practical guidance for teams.
How do policies and procedures support organisational growth and improvement?
As organisations grow, clear documentation helps standardise how work is performed, reduce reliance on individual knowledge and create a stronger foundation for continual improvement.
What makes Integris Group Services different?
Integris Group Services combines consulting, governance, compliance, assurance and technical writing capability. We do not create documents for the sake of documentation; we help organisations build practical policies and procedures that can be used, maintained and improved.
Contact Us
We would love to connect.
Based in Melbourne’s CBD, our management consulting team currently travel across Australia and New Zealand to support our clients. We also provide consulting & advisory through any online channels you are using in your business.
We would love to hear from you to find out how we can support you and your team.
530 Little Collins Street, Melbourne Victoria 3000, Australia